Do what’s right by the Customer, ALWAYS!
With all the technology in the world to handle the complexity of getting the right product in the right style, right color or print, and the right size to you quickly and cost effectively, sometimes mistakes happen. We have been doing this for a while and we know where the things can go wrong. So we perfected our processes to minimize the issues that can occur but sometimes, ‘to err is human’ and unavoidable. That’s when our customer service team that prides itself on making things right and doing right by the customer jumps in and does what they do best! If all else fails, please let us know through our customer service form and escalate the issue to get the eyes and ears of everyone in the company working on the problem till its resolved. That’s our commitment to the healthcare community that is taking care of America!